Incredible Logistics solutions Inc
Let’s face it: paperwork is time-consuming and inconvenient. SSi has developed software that automates daily tasks, eliminates manual inefficiencies and allows employees to be more efficient and productive.
Additionally, SSi software can improve customer satisfaction. Signatures can be captured on mobile devices, work summaries can be accessed for immediate review, scheduling is simplified with up-to-the-minute views of field activity and a sales force can improve its service levels, which ultimately boosts your bottom line.
For transportation, inventory control, route management, sales, promotions and even healthcare, SSi has a solution that will accelerate data capturing and invoicing, improve quality and increase customer satisfaction.
Success Story: Terra Renewal
Terra Renewal, a national non-hazardous waste management company, is using an SSi-developed innovative mobile and cloud, web-based solution that has increased efficiency and marketplace competitiveness.
Terra Renewal has a team of drivers that pick up oils and products to be recycled. Before working with SSi, drivers would complete their route, fill out forms and mail in their documentation. Clerks would input that data, call drivers when something was illegible or needed clarification and then send invoices out to clients. This tedious process would result in invoices not reaching clients for up to two weeks.
SSi developed a system for Terra Renewal to utilize mobile devices, purchasing them inexpensively in bulk, that communicate with a central, web-based database. With this solution, the company took an incredible step forward in efficiency.
Drivers in the field can immediately enter data, such as what recyclables were picked up and customer information. With all information documented before the end of each business day, the finance department now is able to invoice the following day. Benefits include:
- improved company’s cash flow
- eliminated data entry processing time
- sped up delivery of service information
- improved data accuracy
- streamlined business processes from headquarters to field operations
The cloud system is used by hundreds of drivers and continues to be expanded to new divisions. Customers also have a secure web portal to review activity and immediately submit invoice correction requests, resulting in faster resolution and payment.
Additionally, SSi provided the ability for drivers to log and transmit vehicle safety inspection results each day, so problems can be fixed in a timely and potentially less expensive manner.
The bottom line: Quicker invoice correction and payment, reduced labor costs, a savings of almost two weeks in “time to money” turnaround and greater customer satisfaction.
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