Map Cargo Global Logistics


“Before BoxTop it would take one person all day to process a trailer load of 800 Italian fashion items. Now it’s done at the press of a button. That’s the clear path of efficiency we tread with BoxTop. Their real understanding of freight forwarding and IT means we can deliver success right at the feet of our customers.”

  • Glyn Smith
  • Operations Director
  • Mapcargo International
The background

Mapcargo International Ltd is an independent freight forwarder and high value logistics provider, heavily involved in steering global procurement services. It has five offices in the UK, seven in the USA and two in Asia. Through its international air, ocean and road logistics services, Mapcargo provides key links in its customers’ supply chains.

The challenge

Mapcargo was offered the chance to enter a new market – high value fashion goods imported into the UK from Italy and distributed to retailers, shops and even to individual customers. They already had the trailers and the staff to do the job.

“We needed a warehouse management system that would communicate with our customer’s computers and allow us to quickly handle a huge number of stock movements, especially during the pre-Christmas panic season, ” says Glyn Smith, Operations Director, Mapcargo.

The solution

Although Mapcargo has been a BoxTop customer for many years, its need to integrate with its customer’s systems and to process goods through the warehouse without re-typing the information, required BoxTop to undertake some extra development.

Mapcargo explained the challenge to BoxTop and the team there came up with the precise solutions that Mapcargo needed. Glyn Smith admits that he changed the criteria a few times during the process “but they were very good and patient with us.”

“With a single click of a button we can now automatically process hundreds of pick orders, print off packing lists and automatically build our delivery jobs. BoxTop even designed and wrote a barcode scanning system to handle check-in, picking and inventory operations.”

He believes that the BoxTop team’s background in freight rather than just IT has great benefits. “They really understand what we are trying to achieve for our customers.”

The result

BoxTop enabled Mapcargo to enter into the new sector of hi-value fashion goods and offer a competitive service. Without the installation of the BoxTop system, when a trailer arrived with more than 700 garments it would take one person all day for the information to be keyed in and processed. “Now it is done at the press of a button, ” says Glyn Smith.

“Over the past 12 months, the BoxTop stock control module has helped us to move over 10 million items in, out and around our warehouses. Within seconds we can reliably view stock levels and movement history for any item. Plus, all the information is available instantly on-line for our customers.”

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What is shipping logistic?

Shipping logistics is the movement of freight by sea. It can include deep-sea shipping across oceans and also short-sea shipping in coastal waters. Some goods are shipped in bulk (e.g. oil, coal, grain) but manufactured goods are usually shipped in containers. There are international standards for the shape and size of a container, so containers from different sources can be stacked very efficiently on a ship, because they fit together neatly.
It is also possible to move freight by barge on an inland waterway, but this is not usually called shipping.